FAQ

FREQUENTLY ASKED QUESTIONS

WHO WE ARE

DeepNet Solutions is a worldwide provider into Hosting, providing low cost and reliable Virtual Servers all around the globe. DeepNet Solutions is a brand under Gestion DBI Inc., an IT Consulting and Telecommunications firm, based in Rawdon, Quebec, Canada.
You can find more information at www.gestiondbi.com.

The DeepNet Solutions mission is to provide hosting solutions at highly competitive price.



HOW TO CONTACT US

If you are experiencing difficulties with your services, please refer to the “Knowledge Base” page.
For any other questions or comments, please use this link to open a '“Ticket”

Business Hours
Sales: Monday - Friday 9am to 5pm
Support: 24 hours, 7 days
Abuse: 24 hours, 7 days

Based on the GMT-5 timezone (Eastern time)



With these tools, you can diagnose an internet connection or make international peering tests.
You will be able to: download speed test, traceroute, ping, MTR etc.

OUR FACILITIES

COUNTRY CITY TEST IPv4 TEST FILE SERVICE OFFERED
(HQ) Canada Montreal 192.99.19.165 100MB File Shared, OpenVZ VPS, KVM VPS
United States New Jersey 108.61.149.182 100MB File Cloud VPS
United States Miami 104.156.244.232 100MB File Cloud VPS
United States Los Angeles 108.61.219.200 100MB File Cloud VPS
The Netherlands Amsterdam 108.61.198.102 100MB File Cloud VPS
United Kingdom London 108.61.196.101 100MB File Cloud VPS
Germany Frankfurt 108.61.210.117 100MB File Cloud VPS

LEGAL STUFF